Privacy policy

Controller

[Registered company name], [Street, postal code, city, country]. Contact: [support@yourdomain.com].

What we collect

• Order data: name, email, delivery address, phone number, order contents.
• Support data: messages you send us and the order number you reference.
• Newsletter data: your email address, if you subscribe.
• Technical data: cookies and similar technologies, subject to your consent.

Why we process it

• To perform the purchase contract (order handling, delivery, returns).
• To comply with legal obligations such as tax and accounting retention.
• With your consent: newsletters, analytics and marketing cookies.
• Legitimate interest: fraud prevention and improving the store.

Sharing

We share data only with processors needed to run the store — payment provider, shipping carrier, email and hosting providers — under data processing agreements. List your actual processors here before launch.

Retention

Order and invoice data are kept for the statutory retention period. Newsletter data is kept until you unsubscribe. Support messages are kept while relevant to your case.

Your rights

You may request access, rectification, erasure, restriction, portability, or object to processing, and withdraw consent at any time. Email [support@yourdomain.com]. You also have the right to lodge a complaint with your national supervisory authority.

Cookies

Non-essential cookies load only after you accept them in the cookie banner. See our cookie policy for details.